These terms and conditions outline the rules and regulations for the use of Lilley Shoes’s Website and any related products and services.
By accessing this website and/or placing an order, you agree to abide by these terms and conditions. If you disagree with any part of these terms, you may not access the website or use any services.
Purchases
You must be at least 18 years of age to purchase products from Lilley Shoes online.
Prices
All prices posted on the website are quoted in Pounds Sterling (£) and include VAT where applicable. We make every effort to ensure prices are correct when products go live. However, errors may occur. If we discover a product’s price is incorrect, we will update it and notify you of the new price. If you placed an order at the incorrect price, we will contact you and await your approval of the revised price before processing.
Product Description
We aim to provide comprehensive, clear descriptions of products offered. Images are for illustrative purposes only. Colour may differ slightly due to screen display variations. If you require exact colour matching or sizing, please visit a Lilley store to view products in person.
Availability
Inventory status on the website is updated regularly but may not reflect real-time availability. We cannot guarantee immediate fulfilment of orders for products showing as ‘In Stock’ on the website.
Delivery
Delivery timeframes provided are estimates only. We cannot accept liability for delayed deliveries due to circumstances outside our control.
Standard delivery within the UK is free for orders over £20. Expedited delivery options are available for an additional fee.
We do not ship outside the UK. Customers in Northern Ireland will be charged applicable international shipping rates.
Returns
You have 28 days from receipt to return unworn, unwashed products in original packaging. Return shipping costs are covered by Lilley Shoes except for orders shipped outside the UK.
We will process refunds within 14 days of receiving the return. Refunds are credited to the original payment method.
Cancellation
You may cancel an order and obtain a refund by notifying us within 24 hours of order placement provided the order has not already shipped.
User Accounts
You have the option to register an account to save your information for faster checkout on future orders. Account signup requires your email address. You can request account deletion at any time by emailing [email protected].
You are responsible for maintaining confidentiality of your login details and any activities on your account. Notify us immediately of unauthorized account use.
User Content
We may provide interactive features like reviews, comments or photo upload functionality. You agree not to upload or share harmful, illegal, infringing or offensive content. We reserve the right to remove such content without notice.
Content you submit grants us perpetual royalty-free usage rights. We will not share your personal information included in user generated content without your consent.
Website Use
You agree not to utilize scraping or automated collection mechanisms on the website. You will not overburden the site with excessive automated requests or fetches.
Do not attempt unauthorized access to restricted resources or restricted user accounts on the site. Such attempts constitute criminal activity under the UK Computer Misuse Act.
Intellectual Property
All content on the Lilley Shoes website including text, graphics, logos, icons, images, product names and data is the property of Lilley Shoes or its content suppliers and protected by international copyright laws. The compilation of all content is the exclusive property of Lilley Shoes.
Disclaimer
Lilley Shoes disclaims any liability for harm stemming from:
- Reliance on information provided on this website
- Inability to access or utilize the website
- Purchases made based on information or prices displayed
- User generated content
- Disclosure of personal information to unauthorized third parties due to security breach
Limitation of Liability
Under no circumstances shall Lilley Shoes or any of its employees, directors or officers be held liable for anything arising out of or in any way connected with your use of this website whether such liability arises from negligence, contract or otherwise.
Lilley Shoes shall not be held responsible for any direct, indirect, special or consequential damages arising out of use of this site.
Indemnification
As a user of this website, you agree to indemnify and hold Lilley Shoes harmless from any claims or damages including legal fees arising from your usage including submitted content or violation of these terms and conditions.
Privacy Policy
Please review our Privacy Policy which details how we collect and use personal data.
Modifications
We reserve the right to modify or terminate website access or these terms and conditions at any time without notice. Updated terms will be posted here. Your continued usage of the website constitutes acceptance of any modifications.
Governing Law
These terms and conditions are governed and interpreted in accordance with the laws of the United Kingdom. Disputes shall fall under the exclusive jurisdiction of courts in the UK.
Contact Us
If you have any questions about these Terms and Conditions, please contact us:
Lilley Shoes Legal Team
150 Shoe Lane
Northampton, NN1 1EX
Email: [email protected]
